Privacy Policy

Privacy Policy

Introduction

Welcome to https://martin-lewis-car-finance-claim-2.dreamdwellings.net (hereafter referred to as “Martin Lewis: Car Finance Claim,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to our primary website, mobile applications, online forms, newsletters, and any other digital platforms or services under our control. However, please be informed that this Privacy Policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Applications and Services: As an authorized user, your engagement with our apps and services involves various interactions that enable us to collect and process your personal information.
  • Visiting Our Websites: When you explore our websites linked to this policy, your browsing activity may be tracked and stored for analytics and personalization purposes.
  • Communication from Us: We may reach out via email, phone calls, or SMS/texts for transactional, marketing, or survey purposes, all of which are subject to this Privacy Policy.

Personal Data Collection

We collect multiple categories of personal data, including:

  1. Account Information: Details associated with your user account, such as usernames and passwords.
  2. Payment Information: Data related to transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial dealings, such as bank accounts, investment portfolios, or loan details.
  4. Purchase Information: History of your purchases, order details, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience.
  6. Location Data: Geolocation data provided when you use our services on a mobile device.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Content and interaction data from social media platforms when you choose to connect with us through these channels.
  9. Product Information: Details about products you have shown interest in or purchased, including preferences and customization options.

We obtain this data through direct user input, tracking technologies, and third-party sources.

Cookies

Cookies are small text files stored on your browser that serve various purposes. At Martin Lewis: Car Finance Claim, we use cookies to enhance your experience and understand your interactions with our website. Our cookie policy categorizes them into three main types:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our site and cannot be disabled. They ensure smooth navigation and allow you to access secure areas.
  2. Preference Cookies: We use these to remember your preferences, such as language settings or display options, to provide a personalized experience.
  3. Analytics Cookies: Tracking tools like Google Analytics help us understand user behavior, track website performance, and enhance our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of various purposes, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes
  • Analyzing trends
  • Maintaining security

Once these purposes are achieved, we securely delete or anonymize your data to ensure privacy.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  • Employing encryption for data at rest and in transit to safeguard sensitive information.
  • Engaging secure third-party processing partners to handle payments and other transactions.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from this demographic.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information
  • Correction or rectification
  • Erasure or right to be forgotten
  • Restriction on processing
  • Data portability
  • Objection to processing
  • Non-discrimination
  • Right to file appeals/complaints with oversight authorities
  • Withdrawal of consent

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to valid requests within the legally prescribed timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or to exercise your rights, please contact us:

We appreciate your trust in Martin Lewis: Car Finance Claim, and we are committed to maintaining the highest standards of data privacy and security.